Work with our experts to handle your IT import strategy and execution
Work with our experts to handle your IT import strategy and execution
Work with our experts to handle your IT import strategy and execution
Work with our experts to handle your IT import strategy and execution
Speak with an IT logistics expert
Speak with an IT logistics expert
Speak with an IT logistics expert
Speak with an IT logistics expert
Door-to-door coverage in 174 countries
Door-to-door coverage in 174 countries
Door-to-door coverage in 174 countries
Door-to-door coverage in 174 countries
Get shipping options within 24 hours
Get shipping options within 24 hours
Get shipping options within 24 hours
Get shipping options within 24 hours
Leading enterprises trust FGX to import IT hardware to their data centers
Leading enterprises trust FGX to import IT hardware to their data centers
Leading enterprises trust FGX to import IT hardware to their data centers
Ship to any data center or colocation, with full control and delivery you can count on
After selecting a data center provider and finalizing hardware specs, most infrastructure teams expect a smooth rollout. However, when they ship hardware across borders, they often face customs issues, compliance requirements, and delivery blockers they didn’t plan for.
One of the most common points of complexity is the assumption that the data center will handle shipping and import responsibilities. In reality, data centers don’t manage inbound logistics or act as the Importer of Record (IOR), which creates a critical gap in the deployment process.
Standard freight forwarders typically lack the compliance expertise to handle IT infrastructure, and internal teams may not have the local authorizations or logistical resources to complete the import.
Solving this requires more than a shipping provider. It takes a logistics partner that understands IT hardware, global compliance, and delivery coordination. That’s exactly where FGX comes in. We manage the full import process by acting as IOR when needed, working directly with data center teams, and ensuring compliant, on-time delivery to the rack.
99.98% success rate
99.98% success rate
99.98% success rate
99.98% success rate
174 countries covered
174 countries covered
174 countries covered
174 countries covered
20+ years experience
20+ years experience
20+ years experience
20+ years experience
Why shipping to data centers is so complex
Shipping IT hardware to international data centers isn’t as simple as getting it from point A to point B. Between customs, compliance, site restrictions, and Importer of Record requirements, small missteps can cause major delays. Here are four common challenges teams face when shipping equipment around the world:
Data centers won’t act as the IOR
Most data center providers won’t act as the IOR. If your team lists the data center on import documents, customs may hold, reject, or delay the shipment. This also creates long-term issues around asset ownership, redeployment, and compliance. Still, it’s one of the most common mistakes we see teams make.
Data centers won’t act as the IOR
Most data center providers won’t act as the IOR. If your team lists the data center on import documents, customs may hold, reject, or delay the shipment. This also creates long-term issues around asset ownership, redeployment, and compliance. Still, it’s one of the most common mistakes we see teams make.
Data centers won’t act as the IOR
Most data center providers won’t act as the IOR. If your team lists the data center on import documents, customs may hold, reject, or delay the shipment. This also creates long-term issues around asset ownership, redeployment, and compliance. Still, it’s one of the most common mistakes we see teams make.
Data centers won’t act as the IOR
Most data center providers won’t act as the IOR. If your team lists the data center on import documents, customs may hold, reject, or delay the shipment. This also creates long-term issues around asset ownership, redeployment, and compliance. Still, it’s one of the most common mistakes we see teams make.
The IOR affects everything including customs, compliance, and cost
The entity you list as the Importer of Record determines whether your shipment clears customs or not. In highly regulated countries like Brazil, you’ll need a document like a nota fiscal issued in the IOR’s name before the data center will even receive your equipment. The wrong IOR setup stalls everything.
The IOR affects everything including customs, compliance, and cost
The entity you list as the Importer of Record determines whether your shipment clears customs or not. In highly regulated countries like Brazil, you’ll need a document like a nota fiscal issued in the IOR’s name before the data center will even receive your equipment. The wrong IOR setup stalls everything.
The IOR affects everything including customs, compliance, and cost
The entity you list as the Importer of Record determines whether your shipment clears customs or not. In highly regulated countries like Brazil, you’ll need a document like a nota fiscal issued in the IOR’s name before the data center will even receive your equipment. The wrong IOR setup stalls everything.
The IOR affects everything including customs, compliance, and cost
The entity you list as the Importer of Record determines whether your shipment clears customs or not. In highly regulated countries like Brazil, you’ll need a document like a nota fiscal issued in the IOR’s name before the data center will even receive your equipment. The wrong IOR setup stalls everything.
Many data center sites are in Special Economic Zones (SEZs)
Data centers in Special Economic Zones (SEZs) offer potential cost savings if you understand the added regulations. SEZs often require specific documentation, advance registration, or proof of intended use. Without proper planning, you risk delays or missing out on tax exemptions and cost-saving opportunities.
Many data center sites are in Special Economic Zones (SEZs)
Data centers in Special Economic Zones (SEZs) offer potential cost savings if you understand the added regulations. SEZs often require specific documentation, advance registration, or proof of intended use. Without proper planning, you risk delays or missing out on tax exemptions and cost-saving opportunities.
Many data center sites are in Special Economic Zones (SEZs)
Data centers in Special Economic Zones (SEZs) offer potential cost savings if you understand the added regulations. SEZs often require specific documentation, advance registration, or proof of intended use. Without proper planning, you risk delays or missing out on tax exemptions and cost-saving opportunities.
Many data center sites are in Special Economic Zones (SEZs)
Data centers in Special Economic Zones (SEZs) offer potential cost savings if you understand the added regulations. SEZs often require specific documentation, advance registration, or proof of intended use. Without proper planning, you risk delays or missing out on tax exemptions and cost-saving opportunities.
Data centers may have limited delivery capacity
Data centers often have limited dock capacity and can’t accept large deliveries all at once. For example, a shipment with a dozen pallets may be turned away if the site can only accept one per day. Early coordination ensures smooth delivery.
Data centers may have limited delivery capacity
Data centers often have limited dock capacity and can’t accept large deliveries all at once. For example, a shipment with a dozen pallets may be turned away if the site can only accept one per day. Early coordination ensures smooth delivery.
Data centers may have limited delivery capacity
Data centers often have limited dock capacity and can’t accept large deliveries all at once. For example, a shipment with a dozen pallets may be turned away if the site can only accept one per day. Early coordination ensures smooth delivery.
Data centers may have limited delivery capacity
Data centers often have limited dock capacity and can’t accept large deliveries all at once. For example, a shipment with a dozen pallets may be turned away if the site can only accept one per day. Early coordination ensures smooth delivery.
Establish clear lanes from HQ to any data centers
International shipping can be the most predictable part of your deployment. FGX provides a clear, repeatable path for moving hardware from your offices to data centers worldwide on time, in compliance, and fully coordinated with each site’s specific requirements. We establish these clear shipping lanes by:
Acting as your IOR
If your organization lacks a local legal entity or import credentials, FGX can act as the IOR on your behalf. We handle imports in major global markets, manage full compliance, and ensure smooth customs clearance.
Acting as your IOR
If your organization lacks a local legal entity or import credentials, FGX can act as the IOR on your behalf. We handle imports in major global markets, manage full compliance, and ensure smooth customs clearance.
Acting as your IOR
If your organization lacks a local legal entity or import credentials, FGX can act as the IOR on your behalf. We handle imports in major global markets, manage full compliance, and ensure smooth customs clearance.
Acting as your IOR
If your organization lacks a local legal entity or import credentials, FGX can act as the IOR on your behalf. We handle imports in major global markets, manage full compliance, and ensure smooth customs clearance.
Coordinating directly with data center teams
While many providers take a hands-off approach to logistics (effectively shipping and hoping for the best), we proactively communicate with your data center to confirm intake procedures, dock availability, and delivery windows. By aligning with on-site teams in advance, we ensure your gear arrives exactly when and how it’s expected without delays or surprises.
Coordinating directly with data center teams
While many providers take a hands-off approach to logistics (effectively shipping and hoping for the best), we proactively communicate with your data center to confirm intake procedures, dock availability, and delivery windows. By aligning with on-site teams in advance, we ensure your gear arrives exactly when and how it’s expected without delays or surprises.
Coordinating directly with data center teams
While many providers take a hands-off approach to logistics (effectively shipping and hoping for the best), we proactively communicate with your data center to confirm intake procedures, dock availability, and delivery windows. By aligning with on-site teams in advance, we ensure your gear arrives exactly when and how it’s expected without delays or surprises.
Coordinating directly with data center teams
While many providers take a hands-off approach to logistics (effectively shipping and hoping for the best), we proactively communicate with your data center to confirm intake procedures, dock availability, and delivery windows. By aligning with on-site teams in advance, we ensure your gear arrives exactly when and how it’s expected without delays or surprises.
Navigating SEZs, tax rules, and customs zones
Many data centers are located in SEZs or areas with unique regulations. We help you reduce costs by identifying these early in the process and tailor your shipping plan accordingly, ensuring all documentation, tax, and procedural requirements are met.
Navigating SEZs, tax rules, and customs zones
Many data centers are located in SEZs or areas with unique regulations. We help you reduce costs by identifying these early in the process and tailor your shipping plan accordingly, ensuring all documentation, tax, and procedural requirements are met.
Navigating SEZs, tax rules, and customs zones
Many data centers are located in SEZs or areas with unique regulations. We help you reduce costs by identifying these early in the process and tailor your shipping plan accordingly, ensuring all documentation, tax, and procedural requirements are met.
Navigating SEZs, tax rules, and customs zones
Many data centers are located in SEZs or areas with unique regulations. We help you reduce costs by identifying these early in the process and tailor your shipping plan accordingly, ensuring all documentation, tax, and procedural requirements are met.
Managing delivery around site limitations
Some data centers have narrow intake windows or limited receiving space. FGX scopes these constraints in advance and adjusts your rollout accordingly by staging shipments, splitting loads, or rescheduling as needed so your deployment keeps moving without friction.
Managing delivery around site limitations
Some data centers have narrow intake windows or limited receiving space. FGX scopes these constraints in advance and adjusts your rollout accordingly by staging shipments, splitting loads, or rescheduling as needed so your deployment keeps moving without friction.
Managing delivery around site limitations
Some data centers have narrow intake windows or limited receiving space. FGX scopes these constraints in advance and adjusts your rollout accordingly by staging shipments, splitting loads, or rescheduling as needed so your deployment keeps moving without friction.
Managing delivery around site limitations
Some data centers have narrow intake windows or limited receiving space. FGX scopes these constraints in advance and adjusts your rollout accordingly by staging shipments, splitting loads, or rescheduling as needed so your deployment keeps moving without friction.
Keeping you in control with real-time visibility and proactive updates
Track your shipment from pickup to delivery, access key documents in real time, and receive alerts when action is needed. The FGX Platform’s Live Tracking dashboard keeps your team informed at every stage and enables you to download documentation, respond to requests, or even stop a shipment if plans change.
Keeping you in control with real-time visibility and proactive updates
Track your shipment from pickup to delivery, access key documents in real time, and receive alerts when action is needed. The FGX Platform’s Live Tracking dashboard keeps your team informed at every stage and enables you to download documentation, respond to requests, or even stop a shipment if plans change.
Keeping you in control with real-time visibility and proactive updates
Track your shipment from pickup to delivery, access key documents in real time, and receive alerts when action is needed. The FGX Platform’s Live Tracking dashboard keeps your team informed at every stage and enables you to download documentation, respond to requests, or even stop a shipment if plans change.
Keeping you in control with real-time visibility and proactive updates
Track your shipment from pickup to delivery, access key documents in real time, and receive alerts when action is needed. The FGX Platform’s Live Tracking dashboard keeps your team informed at every stage and enables you to download documentation, respond to requests, or even stop a shipment if plans change.
Providing reliable, timely delivery for high-stakes infrastructure
We regularly manage secure shipments for clients in finance, trading, and other high-stakes environments. Our team understands the importance of timing, visibility, and chain of custody so you always know where your gear is, and who handled it, every step of the way. Your infrastructure arrives safely, without disruptions or delays.
Providing reliable, timely delivery for high-stakes infrastructure
We regularly manage secure shipments for clients in finance, trading, and other high-stakes environments. Our team understands the importance of timing, visibility, and chain of custody so you always know where your gear is, and who handled it, every step of the way. Your infrastructure arrives safely, without disruptions or delays.
Providing reliable, timely delivery for high-stakes infrastructure
We regularly manage secure shipments for clients in finance, trading, and other high-stakes environments. Our team understands the importance of timing, visibility, and chain of custody so you always know where your gear is, and who handled it, every step of the way. Your infrastructure arrives safely, without disruptions or delays.
Providing reliable, timely delivery for high-stakes infrastructure
We regularly manage secure shipments for clients in finance, trading, and other high-stakes environments. Our team understands the importance of timing, visibility, and chain of custody so you always know where your gear is, and who handled it, every step of the way. Your infrastructure arrives safely, without disruptions or delays.
What can go wrong without a specialist
Without the right logistics partner, international data center deployments can quickly derail. Here are some of the most common issues teams face when managing IT infrastructure shipping in-house or with a general freight forwarder:
The shipment gets stuck at customs
Missing paperwork, incorrect valuations, or lack of IOR credentials can trigger customs holds, causing weeks worth of delays or projects to halt completely. Shipments may be rejected outright or incur unexpected taxes and penalties.
The shipment gets stuck at customs
Missing paperwork, incorrect valuations, or lack of IOR credentials can trigger customs holds, causing weeks worth of delays or projects to halt completely. Shipments may be rejected outright or incur unexpected taxes and penalties.
The shipment gets stuck at customs
Missing paperwork, incorrect valuations, or lack of IOR credentials can trigger customs holds, causing weeks worth of delays or projects to halt completely. Shipments may be rejected outright or incur unexpected taxes and penalties.
The shipment gets stuck at customs
Missing paperwork, incorrect valuations, or lack of IOR credentials can trigger customs holds, causing weeks worth of delays or projects to halt completely. Shipments may be rejected outright or incur unexpected taxes and penalties.
The wrong IOR creates long-term asset headaches
When you list the wrong entity as the IOR, such as the data center itself, you limit your ability to decommission or redeploy your equipment later. It also complicates asset ownership and may restrict how finance teams manage the import.
The wrong IOR creates long-term asset headaches
When you list the wrong entity as the IOR, such as the data center itself, you limit your ability to decommission or redeploy your equipment later. It also complicates asset ownership and may restrict how finance teams manage the import.
The wrong IOR creates long-term asset headaches
When you list the wrong entity as the IOR, such as the data center itself, you limit your ability to decommission or redeploy your equipment later. It also complicates asset ownership and may restrict how finance teams manage the import.
The wrong IOR creates long-term asset headaches
When you list the wrong entity as the IOR, such as the data center itself, you limit your ability to decommission or redeploy your equipment later. It also complicates asset ownership and may restrict how finance teams manage the import.
Delivery fails because the site can’t receive it
Many data centers have limited intake capacity or strict delivery protocols. Without advance coordination, your equipment could arrive too early or be turned away due to dock limitations.
Delivery fails because the site can’t receive it
Many data centers have limited intake capacity or strict delivery protocols. Without advance coordination, your equipment could arrive too early or be turned away due to dock limitations.
Delivery fails because the site can’t receive it
Many data centers have limited intake capacity or strict delivery protocols. Without advance coordination, your equipment could arrive too early or be turned away due to dock limitations.
Delivery fails because the site can’t receive it
Many data centers have limited intake capacity or strict delivery protocols. Without advance coordination, your equipment could arrive too early or be turned away due to dock limitations.
Missed opportunities to reduce cost or complexity
General freight forwarders often overlook opportunities like SEZs, tax exemptions, or bundling strategies. This can result in higher import costs, longer transit times, and inefficiencies in global rollouts.
Missed opportunities to reduce cost or complexity
General freight forwarders often overlook opportunities like SEZs, tax exemptions, or bundling strategies. This can result in higher import costs, longer transit times, and inefficiencies in global rollouts.
Missed opportunities to reduce cost or complexity
General freight forwarders often overlook opportunities like SEZs, tax exemptions, or bundling strategies. This can result in higher import costs, longer transit times, and inefficiencies in global rollouts.
Missed opportunities to reduce cost or complexity
General freight forwarders often overlook opportunities like SEZs, tax exemptions, or bundling strategies. This can result in higher import costs, longer transit times, and inefficiencies in global rollouts.
Even minor documentation issues can delay your shipment
Even minor documentation issues, like mismatched part numbers or vague product descriptions, can cause customs delays. We validate all documentation at the part level to ensure compliance with local import requirements, keeping your shipment on schedule.
Even minor documentation issues can delay your shipment
Even minor documentation issues, like mismatched part numbers or vague product descriptions, can cause customs delays. We validate all documentation at the part level to ensure compliance with local import requirements, keeping your shipment on schedule.
Even minor documentation issues can delay your shipment
Even minor documentation issues, like mismatched part numbers or vague product descriptions, can cause customs delays. We validate all documentation at the part level to ensure compliance with local import requirements, keeping your shipment on schedule.
Even minor documentation issues can delay your shipment
Even minor documentation issues, like mismatched part numbers or vague product descriptions, can cause customs delays. We validate all documentation at the part level to ensure compliance with local import requirements, keeping your shipment on schedule.
How FGX imports IT hardware into your destination country
(01)
Request a Quote
(01)
Request a Quote
(01)
Request a Quote
(01)
Request a Quote
(02)
Shipment Booking
(02)
Shipment Booking
(02)
Shipment Booking
(02)
Shipment Booking
(03)
Manifest Stage
(03)
Manifest Stage
(03)
Manifest Stage
(03)
Manifest Stage
(04)
Documentation Prep
(04)
Documentation Prep
(04)
Documentation Prep
(04)
Documentation Prep
(05)
Transport
(05)
Transport
(05)
Transport
(05)
Transport
(06)
Customs Clearance
(06)
Customs Clearance
(06)
Customs Clearance
(06)
Customs Clearance
(07)
Last Mile Delivery
(07)
Last Mile Delivery
(07)
Last Mile Delivery
(07)
Last Mile Delivery
(08)
Post Delivery
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Post Delivery
(08)
Post Delivery
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Post Delivery
Frequently Asked Questions
Learn more about how FGX can help.
I’ve been told buying from a local in-market reseller is easier. Isn’t importing IT hardware internationally too complex?
How can I be sure my shipment will clear customs without delays?
Will I face unexpected costs or compliance risks when importing IT hardware?
How quickly can we get our hardware up and running?
Can FGX manage complex shipments with different types of IT equipment?
Can I import OEM hardware into a country where my company has no local entity?
Frequently Asked Questions
Learn more about how FGX can help.
I’ve been told buying from a local in-market reseller is easier. Isn’t importing IT hardware internationally too complex?
How can I be sure my shipment will clear customs without delays?
Will I face unexpected costs or compliance risks when importing IT hardware?
How quickly can we get our hardware up and running?
Can FGX manage complex shipments with different types of IT equipment?
Can I import OEM hardware into a country where my company has no local entity?
Frequently Asked Questions
Learn more about how FGX can help.
I’ve been told buying from a local in-market reseller is easier. Isn’t importing IT hardware internationally too complex?
How can I be sure my shipment will clear customs without delays?
Will I face unexpected costs or compliance risks when importing IT hardware?
How quickly can we get our hardware up and running?
Can FGX manage complex shipments with different types of IT equipment?
Can I import OEM hardware into a country where my company has no local entity?
Frequently Asked Questions
Learn more about how FGX can help.
I’ve been told buying from a local in-market reseller is easier. Isn’t importing IT hardware internationally too complex?
How can I be sure my shipment will clear customs without delays?
Will I face unexpected costs or compliance risks when importing IT hardware?
How quickly can we get our hardware up and running?
Can FGX manage complex shipments with different types of IT equipment?
Can I import OEM hardware into a country where my company has no local entity?
You’ve secured the data center. Make sure your hardware arrives ready to install
Leading enterprises trust FGX to import mission-critical IT hardware to data centers around the world, with a 99.98% customs clearance success rate. We provide coverage in 174 countries, including highly regulated markets like Brazil, India, and China.
Global coverage
_global
Global coverage
_global
Global coverage
_global
Global coverage
_global
Country
Average Import Tax
Average Router Duty Rate
Average Server Duty Rate
Entities Coverage
IOR Coverage
Country
Average Import Tax
Average Router Duty Rate
Average Server Duty Rate
Entities Coverage
IOR Coverage
Country
Average Import Tax
Average Router Duty Rate
Average Server Duty Rate
Entities Coverage
IOR Coverage
Country
Average Import Tax
Average Router Duty Rate
Average Server Duty Rate
Entities Coverage
IOR Coverage
COVERAGE IN 174 COUNTRIES
Get shipping options within 24 hours.
COVERAGE IN 174 COUNTRIES
Get shipping options within 24 hours.
COVERAGE IN 174 COUNTRIES
Get shipping options within 24 hours.
COVERAGE IN 174 COUNTRIES
Get shipping options within 24 hours.
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