FGX Project Management Operations I

Who We Are:

FGX, headquartered in the NYC tri-state area, is a rapidly growing international IT logistics company that helps the world’s largest businesses deliver their mission critical IT infrastructure to over 170 countries. Our ability to execute IT shipments into the world's most regulated markets has revolutionized the way hardware is bought and sold in the technology, finance, legal, and commercial sectors. If you're interested in helping us solve complex business, logistical, compliance, and distribution problems, please read on!

Role Description:

We’re looking for intelligent, motivated, and passionate individuals willing to develop their careers. Operations Project Managers are key members of our operations team, interfacing directly with our clients to understand their international deployment requirements and then build and execute custom logistical solutions. This is an entry to mid-level position that requires a combination of strong communication skills, critical thinking, project management experience and detail-oriented project execution. No prior experience in logistics is necessary, as you'll learn everything you need to do on the job.

FGX’s global reach means you will be working with people from every corner of the Earth and must be willing to understand the cultures, customs, and business practices unique to each country. A typical day will include fielding questions from our partners in Europe, Africa, the Middle East, LatAm and Asia as well as assisting our clients within the USA and abroad.

Check out our website to learn more about our company: www.fgx.com

Hours:

[Remote Work] Monday through Friday 9am to 6pm with a break for lunch; must have flexibility for working later into the evening over e-mail (as needed).

Location:

New York Tri-State Area (NJ, NY, PA, CT) is strongly preferred. While this is a remote first position, our NYC area team members must be willing to commute to New York City (Midtown Manhattan) once per week for in-person meetings, trainings, and working sessions.

Responsibilities:

• Interface with prospective & existing clients to build creative logistics & compliance solutions

• Analyze bill of materials to evaluate potential trade compliance concerns

• Create and run cost simulations to assist clients in comparing FGX’s services with in-market procurement

• Interview international trade partners to understand country-specific import/export permits, documentation requirements and timeline considerations

• Deliver your proposed solutions directly to our clients & field any questions/concerns they may have

• Work with our network of airline partners to reserve cargo space

• Prepare import/export documents and permit applications

• Interface with customs specialists, brokers, and operations team

• Provide frequent status updates to the client stakeholders

• Monitor deployment status and resolve any issues that may arise

• Seek client feedback and support the sales team in securing repeat business

• Compile best practices from each deployment into blog posts, case studies, and other published content

• Work with the director of operations and COO to implement new processes

Qualifications:

• Previous experience in international logistics is not necessary, we will provide on the job training

• Possesses a bachelor’s degree or equivalent

• Has 0 - 3 years of experience in a full-time project management role

• Exceptional attention to detail and organization

• Excellent computer skills necessary: MS Word, MS Excel, Internet-based systems

• Strong analytical, interpersonal, and oral/writing communication skills required

• Ability to exercise sound judgment, take responsibility for deadlines, and solve problems on their own

• Demonstrate responsiveness, tact, diplomacy, good judgment, and confidentiality in communications with clients & colleagues alike

• Ability to work independently and manage own tasks effectively

Travel:

Opportunities for international & domestic travel may be available.

Compensation & Benefits:

$65,000 to $75,000. Salary commensurate with experience. Full medical and dental insurance is available. Bonuses are also available on an annual basis.

Environment:

Fast-paced, social, and team-oriented environment. Position requires frequent and regular computer and phone use. Workplace is a smoke and drug-free environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or national origin. We are also an equal opportunity employer of individuals with disabilities and protected veterans.