Last Updated
Apr 4, 2024
Published Date
Apr 4, 2024
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Introduction to FGX’s Global IT Logistics Solutions
Learn about FGX's logistics solutions that help you go from request to delivery seamlessly: Global IT Shipping and FGX Enterprise.
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Whether you’re an IC that only needs to ship once or twice a year or whether you’re part of a team that uses / wants to use the “buy local, ship global” model more holistically, FGX’s services are designed to meet you where you are:
FGX’s Global IT Shipping Service - A shipping solution tailored for independent contributors and small teams that have important but infrequent shipping needs. Your team will have access to our best-in-class IT shipping expertise with no commitments. Send us as many shipment requests as you need, whenever you need it.
FGX Enterprise - By pre-configuring the FGX Platform with your company’s unique business structure and requirements, we’ll enable your organization to seamlessly go from shipment request to delivery at the lowest cost possible and in compliance with external rules and regulations as well as your internal protocols.
Most teams will be completely fine with using our standard IT shipping services. But for teams that need a more strategic logistics partner with higher levels of customer service, SLAs, and reliability, that’s where FGX comes in.
No matter if you use our standard shipping service or Enterprise, your shipments will still be processed using our best-in-class process for shipping IT. The care and attention to detail to ensure a successful customs clearance and delivery is exactly the same for both services.
Here’s a summary of the major differences between the service levels:
FGX's Global IT Shipping Service
Medium of Interfacing: Email
Shipment Requests: Queue Based (Standard)
Shipment Processing: Queue Based (Standard)
Customer Service: Queue Based (Standard)
FGX Enterprise
Medium of Interfacing: FGX Platform
Shipment Requests: FGX Platform is pre-configured to generate optimized options
Shipment Processing: Queue Based (Priority)
Customer Service: 24/5 Customer Support
To learn more about our global IT shipping service, click here.
To learn more about FGX Enterprise, click here.
Whether you’re an IC that only needs to ship once or twice a year or whether you’re part of a team that uses / wants to use the “buy local, ship global” model more holistically, FGX’s services are designed to meet you where you are:
FGX’s Global IT Shipping Service - A shipping solution tailored for independent contributors and small teams that have important but infrequent shipping needs. Your team will have access to our best-in-class IT shipping expertise with no commitments. Send us as many shipment requests as you need, whenever you need it.
FGX Enterprise - By pre-configuring the FGX Platform with your company’s unique business structure and requirements, we’ll enable your organization to seamlessly go from shipment request to delivery at the lowest cost possible and in compliance with external rules and regulations as well as your internal protocols.
Most teams will be completely fine with using our standard IT shipping services. But for teams that need a more strategic logistics partner with higher levels of customer service, SLAs, and reliability, that’s where FGX comes in.
No matter if you use our standard shipping service or Enterprise, your shipments will still be processed using our best-in-class process for shipping IT. The care and attention to detail to ensure a successful customs clearance and delivery is exactly the same for both services.
Here’s a summary of the major differences between the service levels:
FGX's Global IT Shipping Service
Medium of Interfacing: Email
Shipment Requests: Queue Based (Standard)
Shipment Processing: Queue Based (Standard)
Customer Service: Queue Based (Standard)
FGX Enterprise
Medium of Interfacing: FGX Platform
Shipment Requests: FGX Platform is pre-configured to generate optimized options
Shipment Processing: Queue Based (Priority)
Customer Service: 24/5 Customer Support
To learn more about our global IT shipping service, click here.
To learn more about FGX Enterprise, click here.
Whether you’re an IC that only needs to ship once or twice a year or whether you’re part of a team that uses / wants to use the “buy local, ship global” model more holistically, FGX’s services are designed to meet you where you are:
FGX’s Global IT Shipping Service - A shipping solution tailored for independent contributors and small teams that have important but infrequent shipping needs. Your team will have access to our best-in-class IT shipping expertise with no commitments. Send us as many shipment requests as you need, whenever you need it.
FGX Enterprise - By pre-configuring the FGX Platform with your company’s unique business structure and requirements, we’ll enable your organization to seamlessly go from shipment request to delivery at the lowest cost possible and in compliance with external rules and regulations as well as your internal protocols.
Most teams will be completely fine with using our standard IT shipping services. But for teams that need a more strategic logistics partner with higher levels of customer service, SLAs, and reliability, that’s where FGX comes in.
No matter if you use our standard shipping service or Enterprise, your shipments will still be processed using our best-in-class process for shipping IT. The care and attention to detail to ensure a successful customs clearance and delivery is exactly the same for both services.
Here’s a summary of the major differences between the service levels:
FGX's Global IT Shipping Service
Medium of Interfacing: Email
Shipment Requests: Queue Based (Standard)
Shipment Processing: Queue Based (Standard)
Customer Service: Queue Based (Standard)
FGX Enterprise
Medium of Interfacing: FGX Platform
Shipment Requests: FGX Platform is pre-configured to generate optimized options
Shipment Processing: Queue Based (Priority)
Customer Service: 24/5 Customer Support
To learn more about our global IT shipping service, click here.
To learn more about FGX Enterprise, click here.