An international telecommunications company based in the UK was having problems buying through VARs in the Middle East. The client was looking for a logistics partner that could navigate Jordan’s stringent customs clearance process, as they wanted to buy their gear in places other than Jordan, and ship the gear in.
FGX’s local team picked up the equipment in London and transported it to our UK transfer station. Once at our facility, we ran a cross check to ensure that the equipment met all standards in Jordan. We also confirmed with both the manufacturer and UK government agency that the technical gear did not need a UK export license. After finalizing the paperwork, we booked a direct flight from LHR to AMM and the shipment was on its way to Amman the next day.
The client was not registered to import this type of equipment into Jordan, thus FGX managed an importer of record process on behalf of our client. While managing the customs clearance process we worked with the TRC (Telecommunication Regulatory Commission). We facilitated the TRC approval process for each telecom device with no involvement needed from the client.
FGX interfaced with both the manufacturer and TRC inspection agents, to present the proper customs documentation, commercial invoicing, and data-sheets, resulting in a prompt customs clearance. Once the shipment cleared, the gear was delivered to the client’s local office in Amman. Shipping from the UK to Jordan is difficult. FGX completed the London to Amman, door-to-door deployment, in 5 business days. This delivery time line impressed the client.
Please think of FGX when procuring IT equipment for your next technical infrastructure project in Jordan. You should also consider a centralized procurement and global deployment model in general. Combine the simplicity and discounts of centralized purchases with a trusted partner like FGX. When we provide post-sale deployment support, you will save valuable time and money.